code SPA 50
total duration 15 Hours
prerequisites Beginner

This class is designed for Spa Management, Spa Director and Spa Manager, Spa Consultant, Spa Operator, Spa Owner who is involved in maintaining its business (sustainability). The 2-day training is a module integration for anyone involved in Spa management to independently develop effective SOPs, ensure SOP applications and conduct internal audits of teams within its Spa using the ISO 19011: 2011 standard.

Understanding of the latest regulations, laws and regulations in the Spa business, preparation of business certification audit in accordance with Permenpar No. 24 of 2015. Knowledge of environmental management system & how to avoid cross infection opportunities that may occur in a spa.



• Develop an effective Standard Operation Procedure (SOP)

• "Remote Audit" and avoid risk potential

• Internal audit program module ISO 19011

• The latest audit principles to sustain the company (sustainability)

• Regulations, laws and spa laws

• Preparing a Spa Audit Certification for Business

• Spa Management System in Health and Safety, Sanitation, Sterilization

• Develop and innovate spa treatments



• Can independently conduct internal audit with ISO 19011 method to ensure sustainability of a spa

• Can create an effective and applicative Standard Operational Procedure (SOP)

• Can prepare the Spa on legal compliance and business certification audit

• Can avoid the potential risk of K3 Health Hygiene at the spa

• Have a creative idea of developing spa menu



1. Spa management with ISO 19011

2. ISO 19011 Certificate

3. Certificate of Spa Manager Competence

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